CANCELLATION POLICY

From time to time, we all experience feeling miserable and dishearten. When this feeling lasts for more than a few days, and impacts your day to day routine. It is an alarm for you, and you need to seek help.

Payment Policy

  • All payments should be made prior to availing True Care Counselling services.
  • The user’s session booking(s) will not be confirmed till the payment is received by True Care Counselling.
  • Multiple-session package offerings are solely at the discretion of the psychological wellness experts.
  • All purchases expire one year from the date of purchase.

Fee Information

  • The fee per session is dependent on the selected psychological wellness expert and is inclusive of service tax.

Cancellation, Reschedule and Refund

As complete psychological wellness platform, True Care Counselling strives to provide the user with the best possible service in order to maximize user satisfaction. Keeping that in mind, True Care Counselling cancellation and refund policy ensures the highest possible flexibility for the user.

 

DISCLAIMER & CONFIRMATION

The user acknowledges the following:

  • there has been no personal communication, solicitation, invitation, advertisement or inducement of any sort whatsoever from us or our members to solicit any work through any means or through this website;
  • the user wishes to gain more information about us for his/ her own information and use, in particular about psychiatric and mental healthcare treatments that are available;
  • the information is provided to the user only on his/ her specific request and any information obtained or materials downloaded from this website is/ are completely at the user’s volition and any transmission, receipt or use of this site would not create any doctor-patient relationship.

The information provided under this website is solely available at your request for informational purposes only, should not be interpreted as soliciting or advisement. We are not liable for any consequence of any action taken by the user relying on material/ information provided under this website. In cases where the user has any medical concerns, he/ she in all cases must seek independent medical advice.